POLICIES

Exchange Policy

​We currently do not offer refunds, but will gladly exchange for a different size or different item if what you purchased didn't workout, as long as it is exchanged within 7 days of receipt!

Please Note: When purchasing with a discount code, code MUST be applied at checkout. We DO NOT make any adjustments or cancellations after purchase has been made  (No Exceptions) 

**All sales discounted 15% or more are automatically marked FINAL SALE.

​ALL CLEARANCE ITEMS ARE FINAL SALE.

Several good are exempt from being returned. (Accessories, Shoes, Swimwear,Bodysuits, Undergarment Wear - due to hygiene)  EFFECTIVE JULY 10 2020 ALL WHITES/IVORY & ONE SIZE ITEMS ARE FINAL SALE! STRICTLY ENFORCED (NO EXCEPTION) 

PLEASE BE SURE TO CHECK OUT THE ITEMS DESCRIPTION AND CHOOSE THE APPROPRIATE COLOR, SIZE, AND STYLE.

Note: We do run inventory for both a storefront location and online, not all inventory/order is promised until you receive tracking # information. Thank you. 

IF YOU HAVE ANY QUESTIONS OR NEED FURTHER INFORMATION PLEASE EMAIL: EloisasBoutiquee@gmail.com 

PHONE NUMBER (323)992-9964 TEXT ONLY (NO CALLS)

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Although we do our best to provide exceptional products, unfortunate issues such as manufacturer defects do occur.